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Some words on luggage

I’m off to Brussels next week; work mostly, but I’ll see if I can have a beer or two as well. The most problematic is the check in crew at the Scandinavian Airlines (SAS) counter at Zavatem airport, they have a weird notion that my suitcase should weigh less than 32 kilos. We’ll see.

But I should not complain about SAS right now. We had our suitcases delayed travelling Oslo-London last month, so we went out to Marks & Spencer’s the next morning and bought underwear, shirts and stuff for the whole family.

The suitcases were at the hotel when we arrived in the evening, and it was actually quite convenient to have them delivered rather than lugging them through the train and Underground system on a Friday evening.

When we got home, I sent the receipts from M & S to the SAS Customer service department, together with a form from the luggage service at Gatwick. I was hoping they would at least give me a token refund.

I checked my bank statement recently, and they had refunded me a sizeable sum. About two thirds of the one way ticket price for the whole family, actually. One thing is for sure – Ryanair would never do that!

Since I have praised Milan as a beer destination recently, I have to add a more negative note. Let’s say you want to do your beer shopping in the morning, check out from your hotel and then deposit your luggage at the left luggage desk at the Central station, before you go out drinking, looking at cathedrals or whatever. Sounds sensible? There is one flaw in the plan. They refuse to handle items weighing more than 20 kilos. So you’ll have to drag your beers around town anyway.


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